Terms & Conditions

Updated 18/03/2024
Please read these terms and conditions before booking a class with us.  You will be asked to tick a box on your registration form to confirm your understanding.

Bookings (Pay-as-you-go)

• Pay-as-you-go bookings are made through our online booking system Gymcatch, where we also offer an Unlimited Pass. 

• The first time you book a class you will be required to complete our online registration form.  

• Unless any of your personal details change, the registration form only needs to be completed the first time you join us. 

• All payments are made online using a debit/credit card and are non-refundable.
  

Bookings (Unlimited Pass)

• We offer a class pass which gives you access to an unlimited number of classes for a 4-week period.  

• This pass provides flexibility as it can be purchased regularly, as a one-off or sporadically (it is not a subscription service). 

• Classes still need to be booked online to secure your space, as the pass does not guarantee you a space on each class. 

• The unlimited pass is non-refundable.
  

Cancellations

• If you cannot attend any class or event after booking, please cancel online via Gymcatch. 

• Please refrain from sending separate messages explaining why you are cancelling, as we receive email confirmation for all cancellations. Receiving individual messages can be overwhelming, and using this automated, faceless cancellation system means we can focus on those who are attending the session. 

• If you book class using the Unlimited Pass and cancel with less than 24 hours notice, there will be a cancellation fee of £6 per class. Please make this payment via bank transfer and contact us if you require our account details. 

• All pay-as-you-go bookings are non-refundable, and classes cannot be transferred to a different day if you can no longer attend. 

• All event bookings including workshops, pop-up classes and intensives are non-refundable.
  

Private Session Bookings

• To book a private session simply complete our enquiry form which can be found here.

• Upon completion of the form we will contact you via WhatsApp or text to discuss your enquiry further.

• We will send you our upcoming availability for you to choose a date and time for your session, and once chosen we will email you an invoice for payment, as well as terms and conditions related to your booking. 

• Your session will only be confirmed upon receipt of payment, and we will follow up with you to confirm the session once payment is received.
  

Private Session Policies

• Private sessions are non-refundable, and we require at least 48 hours notice if you can no longer make a session.  

• If we receive the required notice period, your session can be transferred to another date. If we do not receive 48 hours notice, the session will unfortunately be cancelled. 

• Please note you can only transfer your session date once, so if you can no longer attend the date of your rescheduled session, the session will unfortunately be cancelled.
  

Photography, Videography & Social Media

• We regularly film and photograph all of our classes and events for promotional purposes. By checking the corresponding box on your registration form, you consent to our use of any resulting content on all of our public platforms for promotional purposes only.

• We have a WhatsApp group where we share information about classes and events. Everyone is added to the group after their first class, as agreed on our registration form, but there is no obligation to stay in it.
  

Final Disclaimers

• In the event you test positive for Covid-19, avoid attending class for at least five days, or until you receive a negative test.

• When you attend class, you agree to do so at your own risk. You are responsible for any losses, damage or injury that may occur while you are participating.